Notes about Personal Information Protection

Update: 2014.06.24

Personal information acquired by ACCUPASS and relevant websites are only used within ACCUPASS for the purposes and within the scope originally identified. ACCUPASS will not provide your personal information to any third party or use it for any other purpose unless with prior explanation or in accordance with applicable law.

1. Purpose of Collection:

   1. Marketing

   2. Credit card, debit card, transfer card or electronic ticketing business

   3. Ticket purchase business, lodging booking services

   4. Consumer and client management and services

   5. Online shopping and other electronic business services

   6. Investigation, statistics, research and analysis

2. Manner of Collection:

   ACCUPASS will collect your personal information in the following manners:

   1. Establish new ACCUPASS account

   2. Use community account to log in and supplement personal information

   3. Log in with purchaser's information on event registration page

   4. Log in with participant's/ticket holder's information on event registration page

   5. Use community account and use the function “search for friends”

   6. Use “inward introduction” function of contact list

   7. The organizer uses “VIP Ticket” function to issue tickets

   8. The organizer sponsors participant's information that is introduced

   9. ACCUPASS customer service center (including but not limited to forms on website and customer service by telephone)

3. Types of Personal Information Collected:

   The ACCUPASS platform will only collect necessary personal information and contact information from you, including (but not limited to) the following:

   1. Personally identifiable information: Name, mobile phone, email address, etc.

   2. Financially identifiable information: Financial institution account name and number, credit card or debit card number, etc.

   3. Identifiable through government information: ID number, uniform certificate number, certificate number, passport number, etc.

   4. Personal description: Age, gender, date of birth, etc.

   However, the event organizer may collect additional information from you as required for the organization of the event, which may include (but is not limited to) the following:

   1. Personally identifiable information: Job title, address, work address, home telephone number, ACCUPASS account number, online platform application account number, contact and household registration addresses, photograph, ID card serial number, ID serial number, record of provision of online identification or application for consultation services and other personally identifiable information.

   2. Physical description: Height, weight, blood type, etc.

   3. Hobby, sports and other interest, etc.

4. Period and Territory of Use:

   1. Period: From the first time that you registers the information, or the time when someone else registers the information for you, until the time when you asks to stop the use or when Accuvally stops the provision of the Services.

   2. Territory: ACCUPASS uses servers located in the Republic of China, Japan, Singapore and the United States to process your personal information.

5. Target and Manner of Use:

   1. When you log in to use any Service of ACCUPASS, your proprietary information will be displayed on the page.

   2. To ensure successful transaction: When you sign up for an event or purchase a ticket for yourself or for someone else, activities required for event notice, delivery of tickets, change of records, cash flow payment, customer service contact, after-sale services and other activities to ensure successful transaction.

   3. Service promotion or marketing: Information related to the Services of ACCUPASS through emails, newsletters, telephone or SMS. Event recommendation information, questionnaires, service recommendations and other marketing information are provided based on the user's personal features, event participation records, website viewing records and interests.

   4. Customer service and contact: Provision of replies to questions raised by ACCUPASS through customer service helper, customer service telephone, email or other direct or indirect contact.

6. Other Notice:

   1. Provision of third-party event organizers' information: When the user uses ACCUPASS to sign up, purchase, trace or “like” any product or service provided by a third-party event organizer or applies for any other transaction, ACCUPASS may provide such event organizer with the user's personal information that is required in order for such third party to manage personal information files under its responsibility. ACCUPASS will user service terms and conditions to bind such event hosts to process personal information prudently in accordance with applicable laws. However, ACCUPASS cannot guarantee that the event organizer will comply.

   2. When individual services are provided, ACCUPASS may use personal information outside the purposes and scope mentioned above. Special remarks will b added to such service webpage.

7. Impact from Non-Provision of Personal Information:

   1. If you are unwilling to provide true, correct and complete personal information, it may affect your use of ACCUPASS services (including but not limited to website functions, fee payments, ticketing and change of information) or your right to participate events on the site.

8. Your Right to Personal Information:

   When ACCUPASS collects personal information from the parties, such parties may exercise the following rights towards ACCUPASS in accordance with the Personal Information Protection Act:

   1. Consult or ask to review the information.

   2. Ask to supplement or correct the information.

   3. Request data deletion.

      1. You will not be able to log in and access established orders after account deletion.

      2. You will not be able to log in and view or manage events created by you after account deletion.

      3. You will not be able to request refund of, or continue using our subsdcription services after account deletion.

      4. You will not receive further promotional emails or related information from us.

      5. Account deletion can only be conducted by user manually or with user's consent. By doing so, you are deemed to accept terms and rules applicable at that time, and we are not responsible of restoring deleted information. If user deletes account by him/herself, we will provide necessary notice and confirmation messages to user in operation, assuring user's awareness of act of deletion and its consequences.

If you wish to exercise these rights, please file an application through the ACCUPASS customer service center.